We keep your printer up to date – worldwide

At our site, your location, by e-mail or phone – we are always there for you.
For our VIRTU printers we offer you different service packages, which thanks to many years of experience are tailored in the best way possible to customer requirements. Most likely, you will need us very rarely, since our VIRTU printers are designed in such a well thought-out and solid way that they are extremely reliable and low-maintenance.
Just in case, you can rely on our hotline staff as competent partners, generally capable of solving the problem even during the initial phone call or arranging subsequent steps with you. We will keep you informed on a regular basis about software updates that you may obtain from us, ensuring your VIRTU always prints on the cutting
edge of technology. In case of software problems, reading out an error log via USB interface and passing it on to us is simple. In any such unlikely instance, our IT experts assist you in a prompt and straightforward way.

In addition, as our customer you may use your personal access code
to log into the IPOS (Internet parts ordering system) on our home page.
Here you may order spare parts and original inks, twenty-four seven.
There is no faster and more convenient way.