Service contracts

For your convenience and security

With signing for a service contract you can turn variable cost for service into fix cost and you can secure or improve the service level you will receive. We offer different types of contracts with variable content tailored to your specific service and business needs and specific to your equipment.

Our contract offerings match with your shift model, machine usage, in house service capabilies and applications. They can be combined with contracts for the delivery of supplies including additional benefits.

Customer benefits:

• Less variable service cost
• Secured or extended service level
• Preferred treatment
• Less administration work
• Combinable with contracts of supplies

Available service contract types

We offer prepaid contigents for service hotline / remote calls or field service hours on demand

Prepaid contracts with run time:

• polyserve expert telephone and remote support contracts
• polycare preventive maintenance contracts
• polycover combined comprehensive service contracts
• polysoft software maintenance contracts

Beside a preferred treatment and a better sevice level our service contract customers can benefit from discounts on wear parts, spare parts or consumables. Ask your representative for specifc offerings.