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mall//herlan names new Customer Service and After Sales Support Director: Holger Schulz

09.03.2017 - Pfinztal / Germany - mall//herlan, the leading supplier of production lines for aerosol cans and aluminium bottles, is pleased to announce the appointment of Holger Schulz as new Customer Service & After Sales Support Director.

Based in Pfinztal near Karlsruhe in Germany, where mall//herlan’s Headquarter are located, Holger Schulz will develop the Customer Service Department and will also take charge of the worldwide Technical Support.

Holger Schulz worked already for the mall//herlan Group in the project management department. His position involved varied tasks, from on field technical support, to the development and implementation of training programs and service offers. Taking the lead of mall//herlan Customer Service Department, Holger Schulz’s mission will include the introduction of new tools and value added services to improve both pre-sales and after-sales service.

“My mission at mall//herlan is to take Customer Service to the next level with the intention of being more pro-active and closer to our customers’ requirements.” comments Holger Schulz.

Talking about the appointment of Holger Schulz, Roger Schmidt (mall//herlan Group’s CEO), says: "We are thrilled to welcome Holger Schulz as new Customer Service and After Sales Support Director. His expertise in customer support management will be instrumental in the development of improved Customer Service for mall//herlan’s customers and partners worldwide."


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